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Free E-Learning Courses

Discover our range of FREE adult courses offering a fun and informative learning experience from the comfort of your own home or office. 

Our FREE interactive short online training courses allow you to learn flexibly in your own time.

FREE Adult Courses:

For more information and to register for one of our FREE courses, contact our friendly team.

 

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Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Approved by CPD - Duration 75 mins*

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Cyber Security

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

Approved by CPD - Duration 25 mins* 

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Introducing GDPR

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

Approved by CPD - Duration 60 mins*

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Leadership Skills

A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

Approved by CPD & ILM - Duration 90 mins* 

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Presentation Skills

Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Approved by CPD - Duration 55 mins* 

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Project Management

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

Approved by CPD - Duration 90 mins* 

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Sales Skills

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

Approved by CPD - Duration 120 mins*

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Search Engine Optimisation for Business

This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we'll explore search engine optimisation 'SEO' and how you can use this to drive traffic to your website.

Approved by CPD - Duration 80 mins* 

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Social Media for Business

All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.

Approved by CPD - Duration 100 mins* 

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Stress Management

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.

Approved by CPD - Duration 30 mins*

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The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It's about setting achievable goals for the organisation and targets for individuals and teams.

Approved by CPD - Duration 55 mins* 

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Time Management

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.

Approved by CPD - Duration 105 mins* 

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Digital Skills in Personal and Business Situations

This course is designed to help build your confidence searching for information online.  This might be useful for employment or for yourself.  At the end there is the option to take your learning further and study in more depth on a connected course to gain a nationally recognised qualification.

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Understanding Coding Design Principles

If you think that coding might be the pathway for you, this short course can give an overview of the basics.  After studying this course there is the option of studying a more in depth course to gain a formal qualification.

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*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions.

Our CPD/ILM/Laser awards approved courses are owned by VideoTile Learning Ltd and distributed under licence.


Our courses are fully funded and free to learners that meet the funding requirements. Depending on your circumstances, you may also be able to receive help with a digital device. Contact us to find out how we can help you.

 

This project is funded by the UK Government through the UK Community Renewal Fund.

 

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